Job Description
Join FlexWork Solutions, a leader in flexible employment opportunities, as a part-time Customer Service Representative in the heart of Washington DC. We value work-life balance and offer weekly pay to support your financial needs. This role is perfect for students, parents, or anyone seeking a flexible schedule without compromising on professional growth. Enjoy a modern, supportive environment where your contributions are recognized and rewarded.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries efficiently while maintaining high satisfaction scores
- Update and maintain customer records in CRM systems
- Collaborate with team members to improve service processes
- Adhere to company policies and confidentiality standards
- Participate in ongoing training for product knowledge
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong communication and problem-solving skills
- Ability to work independently with minimal supervision
- Proficiency with Microsoft Office and CRM platforms
- Flexible availability including evenings and weekends
- Positive attitude and customer-first mindset