Job Description
Join Coastal Connect Services as a Flexible Hourly Customer Specialist and enjoy the freedom to balance work with life! We're seeking enthusiastic individuals to deliver exceptional service across our Virginia Beach locations. With fully customizable shifts including mornings, afternoons, evenings, and weekends, you can design a schedule that fits your lifestyle. Our premium training program ensures you'll thrive in a dynamic environment while earning competitive hourly rates. Why Choose Us? • Industry-leading compensation • Flexible scheduling via our self-service portal • Career advancement opportunities • Comprehensive benefits package (including health insurance after 90 days) • Vibrant team culture focused on work-life harmony
Responsibilities
- Deliver outstanding in-person and virtual customer experiences
- Manage client inquiries across multiple communication channels
- Process transactions with 99% accuracy using POS systems
- Maintain organized product displays and inventory records
- Collaborate with team members to resolve complex issues
- Actively contribute to store merchandising initiatives
- Participate in continuous improvement workshops
Qualifications
- High school diploma or equivalent (GED)
- 6+ months customer service or retail experience
- Exceptional verbal communication skills
- Proficiency with mobile devices and basic software
- Flexibility to work evenings/weekends as needed
- Ability to stand for extended periods
- Valid Virginia driver's license (for location transfers)
- Background check clearance required