Job Description
Join FastTrack Staffing Solutions and get paid DAILY for your hard work! We're seeking motivated Entry-Level Customer Service Representatives in Charlotte, NC to join our dynamic team. Enjoy the flexibility of part-time hours with immediate compensation – no more waiting for payday! Our client is a leading healthcare provider offering comprehensive training and a supportive environment.
This role is perfect for career starters seeking financial flexibility. With daily pay options and weekly bonuses, you'll have consistent cash flow while building valuable professional skills. Apply today and start earning tomorrow!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve billing inquiries and appointment scheduling efficiently
- Document all interactions in CRM system with 100% accuracy
- Collaborate with healthcare team to ensure seamless patient experiences
- Meet daily performance metrics for call volume and resolution time
- Adhere to HIPAA compliance standards for all patient communications
- Participate in bi-weekly training sessions to enhance product knowledge
Qualifications
- High school diploma or equivalent (required)
- Minimum 1 year customer service experience preferred
- Strong verbal communication skills with clear articulation
- Ability to navigate multiple digital systems simultaneously
- Proficient in Microsoft Office Suite and basic data entry
- Reliable transportation to our Charlotte office location
- Flexible availability including weekday evenings and weekends
- Background check and drug screen required upon hiring