Job Description
Join FlexStaff Solutions and enjoy the perfect work-life balance with our flexible hourly positions! We're urgently hiring motivated individuals for our customer support team in Wichita, KS. With weekly pay and adaptable scheduling, this role is ideal for students, parents, and professionals seeking supplemental income. No weekends required! Benefit from comprehensive training, a supportive team environment, and the opportunity to grow your career while maintaining control over your schedule. Apply today and start earning next week!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with exceptional professionalism
- Resolve technical issues and troubleshoot product concerns efficiently
- Maintain accurate customer records in CRM systems
- Collaborate with cross-functional teams to ensure seamless service delivery
- Meet performance metrics while maintaining high customer satisfaction scores
- Adapt to flexible scheduling including weekday evenings
- Complete ongoing training modules to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong verbal and written communication skills
- Ability to work independently with minimal supervision
- Basic computer proficiency with MS Office Suite
- Reliable internet connection for remote work
- Flexible availability during weekday hours (4 PM - 10 PM)
- Positive attitude and problem-solving mindset