Job Description
Join FlexPay Staffing Solutions and unlock financial freedom with our revolutionary entry-level customer support roles! Perfect for students, gig workers, or anyone seeking immediate income without traditional payroll cycles. Enjoy the flexibility to choose your shifts while delivering exceptional service to our diverse client base. No experience required – we provide comprehensive paid training and a supportive team environment designed for rapid growth.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Process transactions and resolve payment-related issues
- Update customer databases with accurate information
- Collaborate with team members to resolve escalated concerns
- Maintain detailed activity logs in CRM systems
- Adhere to compliance protocols and data security standards
Qualifications
- High school diploma or equivalent (students encouraged)
- Basic computer proficiency with typing speed of 25+ WPM
- Strong verbal communication skills
- Ability to work independently with minimal supervision
- Reliable transportation to downtown Boston location
- Flexible availability (days/evenings/weekends)
- Positive attitude and problem-solving mindset