Job Description
Join our dynamic team and enjoy the freedom of flexible hours with weekly pay! Nashville FlexStaff is seeking motivated Customer Service Representatives to deliver exceptional client experiences. Perfect for students, parents, or anyone seeking work-life balance. We offer competitive hourly rates, paid training, and a supportive remote-friendly environment. Start earning every week while building your career in customer service.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Document interactions in CRM systems
- Upsell products/services based on customer needs
- Maintain high customer satisfaction scores
- Collaborate with team to improve processes
- Meet weekly performance metrics
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Strong communication and problem-solving skills
- Ability to work flexible shifts (evenings/weekends)
- Proficient with Microsoft Office and CRM tools
- Reliable internet connection for remote work
- Positive attitude and team player mentality