Job Description
Join our dynamic team as a Part-Time Customer Service Representative at FlexiWork Solutions! We're seeking motivated individuals who value flexibility and financial stability through weekly pay. Enjoy a supportive environment where your work-life balance is prioritized. This role offers remote-friendly options with on-site training available. Perfect for students, parents, or anyone seeking supplemental income without rigid schedules. Immediate openings with competitive compensation and growth opportunities.
Responsibilities
- Handle customer inquiries via phone, email, and chat with exceptional professionalism
- Process orders and resolve billing discrepancies efficiently
- Update customer records in our CRM system with meticulous attention to detail
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics while maintaining high customer satisfaction scores
- Adapt to flexible scheduling including evenings and weekends as needed
Qualifications
- High school diploma or equivalent (college students welcome)
- Minimum 6 months customer service experience preferred
- Strong verbal/written communication skills and empathy
- Ability to work independently with minimal supervision
- Basic proficiency with CRM software and digital tools
- Reliable transportation to Oakland office for bi-weekly check-ins
- Must be available for 20-25 hours/week with flexible scheduling