Job Description
Join FlexiWork Solutions and enjoy the freedom of weekly pay with flexible scheduling! We're seeking motivated Customer Service Associates in Miami to deliver exceptional client experiences. Our part-time roles offer work-life balance with evening and weekend options, perfect for students, parents, or anyone seeking supplemental income. Receive your paycheck every Friday while building valuable customer service skills in a supportive environment.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Process orders and maintain accurate transaction records
- Collaborate with team members to improve service quality
- Meet weekly performance metrics for response time and resolution
- Participate in ongoing product training sessions
- Document customer interactions in CRM systems
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently with minimal supervision
- Comfortable with digital tools (CRM, email, chat platforms)
- Flexibility to work evenings and weekends
- Basic computer proficiency with typing speed of 30+ WPM