Job Description
Are you a detail-oriented professional seeking a stable, rewarding career in the heart of Nevada? Apex Digital Systems is currently hiring a Full Time Hourly IT Support Specialist to join our rapidly growing team. We offer competitive hourly rates, weekly pay, and a comprehensive benefits package for our employees.
As a key member of our IT team, you will play a vital role in maintaining our technological infrastructure and ensuring our clients receive top-tier support. If you are looking for a long-term opportunity with growth potential, we want to hear from you.
Responsibilities
- Provide tier 1 and tier 2 technical support to internal staff and clients via phone, email, and remote access.
- Diagnose and troubleshoot hardware, software, and network connectivity issues efficiently.
- Manage and maintain computer inventory, ensuring accurate asset tracking.
- Install, configure, and update operating systems and software applications.
- Document all technical issues and resolutions in our ticketing system for continuous improvement.
- Collaborate with the IT management team to implement new technology solutions.
Qualifications
- High School Diploma or equivalent; Associate degree in IT or related field preferred.
- Minimum of 1-2 years of experience in IT support, help desk, or a similar technical role.
- Strong knowledge of Windows, macOS, and mobile device management.
- Excellent verbal and written communication skills with the ability to explain complex concepts simply.
- Proven ability to prioritize tasks and manage time effectively in a fast-paced environment.
- Must be reliable and available to work a full-time schedule, including weekends if required.