Job Description
Are you looking for local hourly jobs in Florida that offer financial stability and growth? Horizon Support Solutions is currently seeking enthusiastic, motivated individuals to join our dynamic team in Jacksonville. We specialize in connecting top talent with rewarding opportunities, and we are committed to providing weekly pay and a supportive work environment.
Whether you are entering the workforce for the first time or looking to switch careers, we value reliability and a positive attitude. As a Customer Service Associate, you will be the face of our company, ensuring every client interaction is a positive one.
Responsibilities
- Greet and Assist: Provide exceptional service to customers by greeting them warmly and addressing their needs promptly and professionally.
- Handle Inquiries: Manage incoming calls, emails, and in-person requests with accuracy and efficiency.
- Process Transactions: Accurately handle customer data, process orders, and maintain up-to-date records.
- Team Collaboration: Work closely with colleagues to ensure store operations run smoothly and customer satisfaction goals are met.
- Problem Solving: Identify customer issues and offer creative solutions to enhance their experience.
- Maintain Standards: Keep the work area organized, clean, and compliant with company safety protocols.
Qualifications
- Education: High school diploma or GED is preferred but not required for this entry-level position.
- Experience: No prior experience is necessary. We provide comprehensive on-the-job training.
- Skills: Basic computer proficiency and the ability to use a keyboard/mouse effectively.
- Communication: Strong verbal communication skills and a friendly, approachable demeanor.
- Reliability: Must be punctual and able to work a flexible schedule, including weekends and holidays.