Job Description
Are you looking for a rewarding career with a competitive hourly rate and the peace of mind of weekly pay? Apex Workforce Solutions is currently seeking a dedicated Customer Service Representative to join our dynamic team in Oklahoma City, OK. We pride ourselves on a supportive work environment and immediate opportunities for growth. If you are a motivated individual ready to start earning, we want to hear from you.
We offer a comprehensive benefits package including flexible scheduling, paid training, and a direct deposit option for your weekly paycheck.
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with professionalism and efficiency.
- Resolve customer issues and complaints to ensure high levels of customer satisfaction.
- Process orders, returns, and exchanges accurately.
- Maintain detailed and up-to-date customer records in the CRM system.
- Collaborate with the sales and logistics teams to ensure seamless operations.
- Identify opportunities to upsell products and services to existing clients.
Qualifications
- High school diploma or GED required.
- Previous customer service experience is preferred but not required for the right candidate.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite and basic computer skills.
- Ability to work in a fast-paced environment and meet performance targets.
- Reliable transportation and a positive attitude.