Job Description
Join a Team That Values You: Immediate Openings Available!
Horizon Workforce Solutions is currently seeking dedicated individuals for immediate hire in Atlanta, Georgia. We are not looking for resumes; we are looking for people ready to work and earn today. If you are seeking flexible hourly jobs with weekly pay and a supportive environment, this is your opportunity.
Why Apply with Us?
- Immediate Start: Start earning as soon as your background check clears.
- Weekly Pay: Get paid on time, every week.
- Flexible Scheduling: Choose shifts that fit your lifestyle.
- Professional Growth: Clear pathways to long-term career advancement.
Don't wait for the perfect job. The perfect job is here, and it's ready for you to apply now.
Responsibilities
- Manage a high volume of inbound and outbound customer calls with a focus on resolution and satisfaction.
- Accurately enter and update customer data into our CRM systems.
- Resolve customer inquiries regarding products, services, and account status.
- Document all interactions and resolutions in accordance with company policies.
- Collaborate with team leads to improve service delivery and operational efficiency.
- Identify upsell opportunities within the scope of the customer interaction.
Qualifications
- High school diploma or GED equivalent is required.
- Previous experience in customer service, call centers, or retail is a plus but not mandatory.
- Strong verbal communication skills and a professional telephone manner.
- Basic computer proficiency and typing speed of 40+ WPM.
- Ability to work flexible shifts, including evenings, weekends, and holidays.
- Must pass a background check and drug screen prior to employment.