Job Description
Are you looking for a stable, high-impact role with immediate start opportunities in the heart of Washington, DC? Metro Support Services is currently seeking dedicated individuals to join our team on an hourly basis. We offer competitive pay, weekly disbursements, and a professional work environment.
Why Join Us?
- Immediate Start: Begin contributing from day one.
- Weekly Pay: Reliable compensation for your hard work.
- Competitive Rate: Earn between $18.00 and $24.00 per hour based on experience.
We are looking for friendly, reliable, and tech-savvy professionals to handle client inquiries and support operations.
Responsibilities
- Provide exceptional customer support via phone, email, and chat channels.
- Resolve client inquiries accurately and efficiently within established SLAs.
- Maintain detailed and up-to-date records of all client interactions.
- Collaborate with internal teams to improve service delivery and resolve complex issues.
- Assist in training new hires and sharing best practices.
- Adhere to all company policies, procedures, and compliance standards.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in customer service or administrative support is highly preferred.
- Proficiency with Microsoft Office Suite and basic computer operations.
- Excellent verbal and written communication skills.
- Ability to work independently and manage time effectively in a fast-paced environment.
- Must be reliable and punctual.