Job Description
Are you a tech-savvy problem solver looking for immediate work in the heart of Oklahoma City? Apex Technical Services is seeking a detail-oriented IT Support Specialist to join our dynamic team. We pride ourselves on delivering top-tier technical support to our clients and offer a flexible, collaborative environment.
Why Join Us?
- Immediate Start: Don't wait—get hired and start contributing from day one.
- Competitive Pay: Hourly wage based on experience with performance bonuses.
- Modern Environment: Work with cutting-edge technology and a supportive team.
We are looking for individuals who are passionate about technology and eager to learn. If you are ready to take your IT career to the next level, apply today!
Responsibilities
- Provide tier 1 and tier 2 technical support via phone, email, and in-person for hardware and software issues.
- Configure and troubleshoot workstations, laptops, printers, and network connectivity.
- Assist in the deployment and maintenance of end-user devices and applications.
- Maintain accurate documentation of tickets, resolutions, and user requests.
- Collaborate with senior IT staff to implement security patches and system updates.
- Conduct basic hardware inventory and asset management.
Qualifications
- High school diploma or GED required; Associate's degree in IT or related field preferred.
- 1-3 years of experience in IT support, help desk, or a related technical role.
- Strong knowledge of Windows and macOS operating systems.
- Familiarity with network troubleshooting (TCP/IP, DNS, DHCP).
- Excellent communication skills and a customer-service-oriented mindset.
- Ability to work flexible hours, including occasional evenings or weekends.