Job Description
Join a Premier Team in Fort Worth – Immediate Start Available!
We are a leading technology solutions provider seeking a detail-oriented IT Support Specialist to join our growing workforce. If you are looking for a stable career with weekly paychecks and a supportive environment, we want to hear from you. We offer immediate hiring opportunities for candidates ready to make an impact today.
As part of our team, you will play a crucial role in maintaining our infrastructure and ensuring our clients receive top-tier technical support. We value reliability, technical proficiency, and a proactive approach to problem-solving.
Responsibilities
- Provide Tier 2 technical support and troubleshooting for hardware, software, and network issues.
- Manage and maintain the local area network (LAN) and ensure optimal connectivity for all staff.
- Assist in the deployment, configuration, and maintenance of workstations, printers, and mobile devices.
- Respond to help desk tickets promptly and professionally, maintaining a high customer satisfaction rate.
- Conduct regular system audits, software updates, and security patching to protect company assets.
- Collaborate with senior IT staff to implement new technologies and improve workflow efficiency.
Qualifications
- High School Diploma or GED required; Associate’s degree in Computer Science or Information Technology is a plus.
- Proven experience (1-3 years) in IT support, help desk, or a related technical field.
- Strong working knowledge of Microsoft Windows, Office Suite, and Active Directory.
- Excellent problem-solving skills with the ability to diagnose complex technical issues.
- Strong verbal and written communication skills to interact effectively with non-technical staff.
- Ability to lift and carry computer equipment and stand for extended periods as needed.