Job Description
We are looking for dedicated and reliable professionals to join our night shift team in Indianapolis, Pennsylvania. If you are seeking flexible hourly work with competitive pay and a supportive environment, this is the perfect opportunity for you.
Our Commitment:
- Flexible scheduling tailored to your needs.
- Competitive hourly wage with performance bonuses.
- Opportunities for career advancement within a stable organization.
Don't miss out on this chance to join a leading staffing agency that values your contributions.
Responsibilities
- Handle a high volume of customer inquiries via phone, email, and chat during night hours.
- Resolve complex issues and escalate tickets to senior management when necessary.
- Ensure accurate data entry and maintenance of customer records.
- Collaborate with day-shift teams to ensure seamless operational continuity.
- Conduct routine system checks and quality assurance testing.
- Maintain a professional demeanor and adhere to company policies at all times.
Qualifications
- High School Diploma or GED equivalent required.
- Previous experience in customer service or support is preferred but not mandatory.
- Must be available to work night shifts (e.g., 10:00 PM - 6:00 AM).
- Strong computer literacy and typing skills.
- Ability to work independently and manage time effectively.
- Valid ID and proof of eligibility to work in the US.