Job Description
Join our dynamic team at Express Employment Professionals in Memphis! We're seeking energetic Part-Time Customer Service Associates to deliver exceptional client experiences. This immediate-opening role offers flexible hours and competitive pay, perfect for students or career-changers. Enjoy a supportive environment where your contributions directly impact customer satisfaction and business growth.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism
- Resolve service issues efficiently using CRM systems
- Process transactions accurately and maintain detailed records
- Collaborate with team members to ensure seamless service delivery
- Uphold brand standards through consistent communication
- Identify opportunities for process improvements
- Adhere to company policies and regulatory requirements
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong verbal communication and active listening skills
- Proficiency with basic office software and POS systems
- Ability to multitask in fast-paced environments
- Positive attitude and problem-solving mindset
- Reliable transportation to Memphis workplace