Job Description
We are seeking a dedicated and friendly Part-Time Customer Service Representative to join our high-performing team in Atlanta, Georgia. If you are looking for local hourly jobs with immediate openings and a chance to grow your career, this is the perfect opportunity for you.
At Apex Solutions Group, we pride ourselves on delivering premium service to our clients. In this role, you will be the face of our brand, ensuring our customers have a seamless experience from start to finish. We offer a flexible schedule, competitive pay, and a collaborative work environment.
Why Join Us?
- Immediate Start: Don't wait for months to get hired. Begin your new career path this week.
- Competitive Pay: Earn between $18.00 and $22.00 per hour based on experience.
- Flexible Hours: Work part-time around your personal commitments.
- Local Focus: Be part of the thriving Georgia business community.
Apply today to secure your spot in our upcoming hiring pool!
Responsibilities
- Handle incoming customer inquiries via phone, email, and live chat with a focus on efficiency and accuracy.
- Resolve customer complaints and issues in a professional and empathetic manner.
- Process orders, returns, and exchanges accurately using our CRM software.
- Maintain up-to-date knowledge of products and services to provide accurate information.
- Collaborate with the sales and support teams to improve overall customer satisfaction scores.
- Uphold company branding standards during all customer interactions.
Qualifications
- High school diploma or GED required; associate’s degree preferred.
- Minimum of 1 year of experience in customer service or retail.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a proactive attitude.
- Ability to work a flexible schedule, including weekends and evenings.
- Proficiency with basic computer applications and office software.