Job Description
Are you seeking a role that offers flexible hours and the security of weekly pay? Apex Support Solutions is currently hiring dedicated Customer Service Representatives to join our growing team in New York.
Our clients value reliability and clear communication. We provide a supportive environment where your work directly impacts customer satisfaction. Whether you prefer a morning shift or need to work around other commitments, we offer scheduling options that fit your lifestyle.
Why Join Us?
- Weekly Paychecks: Get paid every Friday directly to your bank account.
- Flexible Scheduling: Choose shifts that work best for you.
- Remote Work: Work from the comfort of your home in New York.
- Training Provided: No prior experience required; we train you.
Responsibilities
- Answer incoming customer inquiries via phone, email, and chat with a professional and empathetic tone.
- Resolve customer complaints and issues efficiently to ensure high retention rates.
- Enter and update customer information accurately into our CRM database.
- Assist customers with product inquiries, billing questions, and technical troubleshooting.
- Collaborate with the team to meet daily and weekly performance targets.
Qualifications
- High school diploma or equivalent; some college preferred.
- Must be located within the United States (New York preferred).
- Reliable high-speed internet connection and a quiet workspace.
- Basic computer skills and proficiency with Microsoft Office Suite.
- Strong verbal and written communication skills.
- Ability to work independently and manage time effectively.