Job Description
Join our dynamic team as a Part-Time Customer Service Specialist in Dallas, TX! We offer competitive hourly rates with weekly paychecks, flexible scheduling, and a supportive work environment. Perfect for students, parents, or anyone seeking work-life balance. Enjoy immediate start opportunities and career growth potential.
Responsibilities
- Handle customer inquiries via phone, email, and chat with exceptional professionalism
- Process transactions and resolve billing discrepancies efficiently
- Update customer records in CRM systems with precision
- Collaborate with team members to ensure seamless service delivery
- Meet weekly performance metrics for call handling and resolution times
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Proficiency with Microsoft Office and CRM software
- Strong communication and problem-solving abilities
- Flexible availability including evenings and weekends
- Ability to work independently and in team settings
- Reliable transportation to our Dallas location