Job Description
Join Jacksonville FlexForce and transform your schedule with weekly pay and fully flexible hours in Jacksonville, FL! We're seeking passionate part-time Customer Service Specialists to deliver exceptional experiences while maintaining work-life balance. No weekends or holidays required – choose your shifts around your existing commitments. Our competitive hourly rates ($18-$24) plus weekly payouts make this ideal for students, parents, and professionals seeking supplemental income.
Enjoy zero mandatory overtime, remote work options, and comprehensive training with no prior experience needed. Grow your career while controlling your schedule – apply today!
Responsibilities
- Handle 25-30 customer inquiries daily via phone, chat, and email with 95% satisfaction rate
- Process payments and resolve billing discrepancies using proprietary CRM software
- Maintain detailed transaction logs and documentation in compliance with PCI standards
- Collaborate with support team to escalate complex issues within SLA timeframes
- Participate in bi-weekly training sessions to update on product knowledge
- Uphold company standards for data security and confidentiality protocols
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service or retail experience preferred
- Strong typing skills (40+ WPM) and proficiency with Microsoft Office Suite
- Excellent problem-solving abilities with calm demeanor under pressure
- Reliable internet connection for remote work option
- Available to work 15-25 hours weekly with schedule flexibility
- Valid Florida driver's license if field visits required (rare)