Job Description
Are you ready to jumpstart your career with flexible hours in the heart of Kentucky and Ohio?
Horizon Support Solutions is currently seeking dedicated individuals for immediate Part-Time Hourly Positions in the Louisville, KY area and surrounding Ohio communities. We pride ourselves on offering a dynamic work environment where every team member is valued.
Whether you are a student, a parent seeking a side hustle, or looking for a career change, we have immediate openings that fit your schedule. Join a team that offers competitive pay, comprehensive training, and a supportive culture.
Responsibilities
- Provide Exceptional Customer Support: Assist clients via phone, email, and live chat with a focus on resolving inquiries efficiently.
- Product Assistance: Educate customers on our services and guide them through their purchasing journey.
- Issue Resolution: Investigate and resolve customer complaints to ensure high satisfaction rates.
- Data Management: Maintain accurate and up-to-date records of all customer interactions and transactions.
- Schedule Adherence: Commit to your assigned shifts, including evenings, weekends, and holidays as required.
- Team Collaboration: Communicate effectively with team leads and cross-functional departments.
Qualifications
- Education: High school diploma or GED required.
- Communication: Strong verbal and written communication skills.
- Computer Literacy: Basic proficiency with computers, email, and MS Office Suite.
- Availability: Must be available to work flexible hours, including weekends and holidays.
- Reliability: A track record of punctuality and dependability.
- Professionalism: Ability to maintain a positive and professional demeanor under pressure.