Job Description
Join Our Team Immediately! Flexible Hours Available!
San Antonio Customer Solutions is urgently hiring motivated Customer Service Representatives for immediate openings with flexible scheduling options. Perfect for students, parents, or anyone seeking work-life balance! Enjoy competitive pay, comprehensive training, and a dynamic team environment.
Why Work With Us?
• Urgent hiring needs – start within days
• Flexible shifts (mornings, afternoons, evenings, weekends)
• No nights or holidays required
• Opportunity for growth into supervisory roles
• Free on-site parking and modern workspace
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and service issues efficiently
- Document interactions in CRM system with 100% accuracy
- Meet/exceed daily performance metrics (quality and quantity)
- Collaborate with team to improve customer satisfaction scores
- Adhere to all company policies and compliance regulations
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (GED)
- Minimum 6 months customer service experience
- Strong verbal/written communication skills
- Proficient with Microsoft Office Suite
- Ability to type 30+ WPM
- Flexible schedule availability (including weekends)
- Positive attitude and problem-solving mindset
- Must pass background check and drug screening