Job Description
We are urgently hiring for immediate openings in our Houston, Texas branch. If you are looking for a rewarding career with a competitive hourly rate and flexible scheduling, we want to hear from you. Join a team that values your skills and offers growth opportunities.
Why Apply?
- Immediate Start: Begin earning as soon as this week.
- Competitive Pay: Hourly wage of $18.00 - $22.00 depending on experience.
- Flexible Shifts: Day and night shifts available to suit your lifestyle.
Our team is growing, and we are looking for motivated individuals to help us deliver top-tier service to our clients.
Responsibilities
- Provide exceptional customer support via phone, email, and chat.
- Diagnose and resolve technical and billing inquiries efficiently.
- Document all interactions and maintain accurate records in the CRM system.
- Collaborate with the team to improve service standards and customer satisfaction.
- Meet daily and weekly performance targets and KPIs.
- Identify and escalate complex issues to senior management.
Qualifications
- High school diploma or equivalent required.
- Previous customer service or technical support experience is a plus.
- Strong problem-solving and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work in a fast-paced environment and handle high call volumes.
- Reliable internet connection and home office setup for remote options.