Job Description
Are you looking for urgent hiring opportunities with a team that values your time? Apex Logistics Solutions is expanding our operations in Houston, TX, and we are looking for passionate individuals to join our weekly pay workforce. We offer a dynamic work environment, competitive hourly pay, and immediate start dates for qualified candidates.
As a Customer Service Representative, you will be the face of our company, ensuring our clients receive top-tier support. We prioritize a culture of respect and efficiency, making this an ideal role for those seeking stability and growth in a high-demand industry.
Responsibilities
- Manage incoming customer inquiries via phone, email, and chat with a focus on resolution and satisfaction.
- Process orders, returns, and exchanges accurately and efficiently using our internal systems.
- Identify and escalate complex issues to the appropriate department while maintaining a calm demeanor.
- Update customer records in the database with detailed notes and transaction history.
- Collaborate with the logistics team to ensure timely delivery of products and services.
- Provide accurate information regarding company policies and product specifications.
Qualifications
- High school diploma or GED is required.
- Previous experience in customer service or retail is a plus but not mandatory.
- Strong verbal communication skills and the ability to listen actively.
- Proficiency in basic computer applications and data entry.
- Must be available to work flexible shifts, including weekends and holidays.
- Ability to pass a background check and drug screening.