Job Description
Join our dynamic team and get paid weekly for your hard work! Express Employment Professionals is urgently hiring motivated Customer Service Representatives in Cleveland, OH. Enjoy flexible scheduling, competitive hourly pay, and immediate start dates. No weekends required. Perfect for students, second-income earners, or career changers. Apply today and start earning next week!
Responsibilities
- Handle inbound customer inquiries via phone and email
- Process orders and resolve billing discrepancies
- Update customer records in CRM systems
- Collaborate with team to maintain service standards
- Meet daily performance metrics for call handling
- Document interactions accurately in company databases
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong verbal communication skills
- Ability to navigate multiple software systems
- Typing speed of 35+ WPM
- Flexible availability including weekday evenings
- Positive attitude with problem-solving mindset
- Reliable transportation to downtown Cleveland