Job Description
We are seeking a dynamic and organized Virtual Assistant / Customer Support Specialist to join our growing team in Las Vegas. This is a fantastic opportunity for motivated professionals looking for a role that offers the perfect work-life balance with flexible scheduling options.
In this position, you will play a crucial role in ensuring our clients receive exceptional service while managing various administrative tasks. If you thrive in a fast-paced environment and value autonomy in your work, we want to hear from you.
Responsibilities
- Provide top-tier customer support via email, chat, and phone to ensure client satisfaction.
- Manage and coordinate complex calendars, scheduling appointments, and sending reminders.
- Assist with social media management, including content scheduling and community engagement.
- Perform data entry tasks with high accuracy and maintain updated databases.
- Conduct market research to identify industry trends and competitor activities.
- Prepare weekly reports and presentations for internal review.
- Handle incoming inquiries and route them to the appropriate department efficiently.
Qualifications
- High school diploma or equivalent; associate’s degree preferred.
- Must reside in Las Vegas, NV, or be willing to commute to our office.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
- Strong organizational skills with the ability to prioritize multiple tasks effectively.
- Previous experience in customer service or virtual assistance is a plus.
- Reliable internet connection and a quiet workspace.