Job Description
Are you a tech-savvy professional looking for the perfect work-life balance?
Apex Digital Solutions is currently seeking a Weekend IT Support Specialist to join our dynamic team in Long Beach, CA. We pride ourselves on offering flexible hours and a supportive environment for our employees.
In this role, you will be the first point of contact for technical troubleshooting and support during our high-traffic weekend shifts. If you are looking for a part-time position that offers competitive hourly pay and the freedom to work on weekends, this is the opportunity for you.
Why Join Us?
- Flexible Schedule: Enjoy your weekdays off with our reliable weekend shifts.
- Competitive Pay: Earn between $25.00 and $35.00 per hour based on experience.
- Growth Opportunities: Potential for full-time conversion and career advancement.
- Modern Environment: Work in a cutting-edge office in the heart of Long Beach.
Responsibilities
- Provide exceptional technical support and troubleshooting for hardware and software issues on weekends.
- Manage and maintain the local area network (LAN) and ensure connectivity for all weekend staff.
- Assist in the installation, configuration, and maintenance of computer systems and peripherals.
- Respond to help desk tickets and resolve user inquiries promptly and professionally.
- Conduct regular system backups and perform routine security audits on the weekend schedule.
- Collaborate with the full-time team to ensure seamless operations across all departments.
- Document all technical issues and resolutions in the company knowledge base.
Qualifications
- High school diploma or equivalent; Associate’s degree in Computer Science or related field preferred.
- Minimum of 1-2 years of experience in IT support or a similar technical role.
- Strong knowledge of Windows and macOS operating systems.
- Proficiency with networking protocols (TCP/IP, DHCP) and hardware troubleshooting.
- Excellent problem-solving skills and the ability to communicate technical concepts to non-technical users.
- Must be available to work weekends (Saturday and Sunday) on a recurring basis.
- Valid driver’s license and willingness to travel within Long Beach for site visits.