Job Description
Join FlexPay Staffing Solutions and get paid weekly for your hard work! We're seeking energetic Customer Service Associates in San Diego to deliver exceptional client experiences. Our weekly pay schedule means no more waiting for your paycheck – access your earnings every Friday while building a rewarding career in customer service. Enjoy flexible scheduling, comprehensive training, and a supportive team environment that values your contributions.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Process orders and maintain accurate client records
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics for response time and resolution
- Document all interactions in CRM systems
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Proficient with CRM software and MS Office
- Ability to multitask in fast-paced environment
- Reliable internet connection for remote work
- Positive attitude and client-focused mindset