Job Description
Join FlexiStaff Solutions and enjoy the freedom of weekly pay and flexible hours! We're seeking passionate Customer Service Representatives to support our clients in Sacramento. No more waiting two weeks for your paycheck - get paid every week while maintaining a work-life balance that suits your schedule. This role is perfect for students, parents, or anyone needing adaptable hours without compromising on earning potential.
Our team culture thrives on collaboration and recognition, with opportunities for growth into full-time positions. We provide comprehensive training and a supportive environment where your contributions are valued. If you're ready to work smarter, not harder, apply today!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Update and maintain customer records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for response times and resolution rates
- Identify opportunities to improve customer experience
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service experience
- Strong verbal/written communication skills
- Proficiency with Microsoft Office and CRM software
- Ability to work independently with minimal supervision
- Flexible schedule availability (evenings/weekends required)
- Problem-solving mindset and attention to detail
- Positive attitude and team-oriented approach