Job Description
Are you looking for weekly pay and a stable career in Fort Worth? Horizon Workforce Solutions is hiring dedicated Customer Service Representatives to join our growing team. We pride ourselves on offering competitive hourly rates and a supportive work environment that values your time and effort.
Why Choose Us?
- ✅ Weekly Paychecks: Get paid every Friday, guaranteed.
- ✅ Modern Facilities: Work in a clean, state-of-the-art office.
- ✅ Full Benefits: Medical, dental, and vision insurance available.
- ✅ No Experience Necessary: We provide comprehensive on-the-job training.
As a representative, you will be the face of our brand, ensuring our clients receive top-tier support while maintaining our reputation for excellence.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy.
- Process orders, returns, and exchanges accurately and efficiently.
- Update customer records in the CRM system to ensure data integrity.
- Resolve complex issues by escalating to the appropriate department when necessary.
- Maintain a high level of knowledge regarding company products and services.
- Collaborate with team members to meet daily performance targets.
Qualifications
- High school diploma or equivalent (GED) required.
- Previous customer service experience is a plus but not mandatory.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong typing skills (35+ WPM) and attention to detail.
- Ability to work in a fast-paced, high-volume environment.
- Reliable transportation is required.
- Must be authorized to work in the United States.