Job Description
Join our award-winning team and enjoy weekly pay opportunities with daily pay options available! FlexiStaff Solutions is seeking enthusiastic Customer Service Specialists in Fort Worth, TX. We offer competitive hourly rates, flexible scheduling, and rapid payment processing to support your financial needs.
Our culture prioritizes work-life balance while delivering exceptional customer experiences. Benefit from comprehensive training, advancement opportunities, and a supportive team environment.
Responsibilities
- Respond to customer inquiries via phone, email, and chat channels
- Resolve payment processing issues and billing discrepancies
- Process orders and maintain accurate customer records
- Collaborate with team members to achieve service targets
- Utilize CRM software to track customer interactions
- Adapt to changing product information and policies
- Meet weekly performance metrics for quality and efficiency
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong verbal/written communication skills
- Basic proficiency with CRM and ticketing systems
- Ability to work in fast-paced environments
- Reliable transportation and punctuality
- Positive problem-solving mindset
- Flexible availability including weekends