Job Description
Join our dynamic team in Las Vegas and enjoy the stability of full-time employment with weekly paychecks! Premiere Staffing Solutions is seeking motivated Customer Service Specialists to deliver exceptional client experiences. This role offers competitive compensation, comprehensive benefits, and opportunities for career growth in Nevada's vibrant economy. If you're ready to build a stable career while receiving your earnings every week, apply today!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing and account issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet performance metrics for response times and resolution rates
- Collaborate with cross-functional teams to improve service quality
- Participate in ongoing training to enhance product knowledge
- Identify upsell opportunities while maintaining customer satisfaction
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal/written communication skills
- Proficient in Microsoft Office and CRM software
- Ability to work flexible hours including weekends
- Positive attitude under pressure
- Nevada residency required