Job Description
Are you looking for a career that offers financial stability and immediate rewards? **Horizon Digital Services** is seeking a driven **Junior Technical Support Associate** to join our thriving team in San Jose, CA. We are a forward-thinking technology firm committed to excellence, and we pride ourselves on offering a transparent, merit-based environment where you get paid weekly.
In this role, you will be the first line of defense in maintaining our operational efficiency. We are looking for individuals who are detail-oriented, eager to learn, and ready to grow with a company that values your time and contribution. If you want to join a team that prioritizes consistent weekly pay and professional development, this is your opportunity.
Responsibilities
- Provide exceptional technical support and troubleshooting for hardware and software issues.
- Verify and process large volumes of data with a focus on 100% accuracy.
- Document technical solutions and user feedback in our CRM system.
- Collaborate with cross-functional teams to resolve complex technical roadblocks.
- Conduct routine system checks to ensure optimal performance.
Qualifications
- High school diploma or equivalent; Associate’s degree in IT or related field is a plus.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook).
- Strong problem-solving skills and the ability to work independently.
- Excellent written and verbal communication skills.
- Reliable internet connection for potential remote/hybrid flexibility.