Job Description
Are you looking for a rewarding career in the heart of Arizona? Apex Service Solutions is currently seeking enthusiastic and reliable individuals to join our growing team in Phoenix, AZ. We pride ourselves on providing exceptional service and offer competitive hourly wages with weekly pay for all full-time employees.
As an Entry Level Customer Service Representative, you will be the face of our brand, interacting with clients to resolve inquiries and ensure satisfaction. Whether you are starting your career or looking for a change, we provide comprehensive on-the-job training and a clear path for advancement.
Responsibilities
- Greet and assist customers via phone, email, and in-person with a friendly and professional demeanor.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Answer incoming inquiries regarding products, services, and company policies.
- Update and maintain customer databases with current and accurate information.
- Collaborate with the team to resolve complex issues and improve service standards.
- Identify opportunities to cross-sell or upsell products to meet sales targets.
Qualifications
- High school diploma or GED equivalent required.
- Must be at least 18 years of age.
- Strong verbal communication and listening skills.
- Basic computer proficiency and typing speed.
- Ability to work in a fast-paced, team-oriented environment.
- Reliable transportation and ability to work flexible shifts, including weekends.