Job Description
Are you ready to kickstart your career in the heart of New York City? Urban Logistics Inc. is currently seeking enthusiastic Customer Service Representatives to join our dynamic team. We specialize in providing top-tier service and are looking for individuals who are eager to learn, grow, and contribute to our success.
We offer immediate openings for entry-level positions with the unique benefit of weekly paychecks. Whether you are a recent graduate or looking to make a career change, we provide the training and support necessary for you to thrive in a professional environment.
Responsibilities
- Provide exceptional customer support by answering inquiries via phone, email, and in-person with a friendly demeanor.
- Process transactions and manage customer accounts accurately and efficiently.
- Greet and welcome visitors, directing them to the appropriate department or personnel.
- Collaborate with the sales team to meet daily performance goals and targets.
- Update and maintain accurate records of customer interactions and service history.
- Resolve customer complaints and issues in a timely and professional manner.
- Assist with inventory organization and store maintenance as required.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory for this entry-level role.
- Strong verbal communication and active listening skills.
- Ability to work flexible hours, including weekends and holidays.
- Basic computer proficiency and data entry skills.
- A positive attitude, reliability, and a strong work ethic.