Job Description
Join ExpressPay Solutions for immediate daily pay opportunities in San Francisco! We're hiring enthusiastic Customer Service Representatives to join our dynamic team. Enjoy the flexibility of hourly pay with daily deposits, no waiting for paychecks. Perfect for students, gig workers, or anyone seeking quick income. Our modern downtown office offers a collaborative environment with comprehensive training and growth opportunities. Apply today and start earning tomorrow!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing issues and product questions with professionalism
- Update customer records in CRM systems accurately
- Collaborate with team to improve service processes
- Maintain performance metrics for quality and efficiency
- Participate in daily briefings and training sessions
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including evenings/weekends
- Basic computer proficiency with MS Office
- Reliable transportation to downtown SF office
- Positive attitude with customer-first mindset