Job Description
We are currently seeking dedicated Entry Level Customer Service Associates to join our expanding team in Raleigh, North Carolina.
At Raleigh Support Solutions, we believe in nurturing talent. Whether you are looking for your first job or seeking a flexible schedule, we provide comprehensive training and a supportive environment to help you succeed.
Why Join Us?
- Competitive Hourly Pay: Earn between $15.00 and $19.00 per hour based on performance.
- No Experience Required: We train you from the ground up.
- Flexible Scheduling: Choose shifts that fit your lifestyle.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer issues and complaints with a focus on satisfaction and retention.
- Enter and update customer information accurately into our database systems.
- Collaborate with team members to improve service processes and outcomes.
- Provide product and service information to assist customers with their needs.
Qualifications
- High school diploma or GED equivalent.
- Basic computer proficiency and typing skills.
- Strong communication and interpersonal abilities.
- Reliable transportation and availability to work various shifts.
- A positive attitude and a willingness to learn new skills.