Job Description
Join OklaHire Solutions and embrace work-life balance with our flexible hourly customer service positions! We're seeking dynamic professionals to deliver exceptional support while accommodating your schedule. Enjoy competitive pay, comprehensive training, and a collaborative environment that values your unique talents. Whether you're a student, parent, or career changer, our adaptable shifts (mornings, afternoons, or evenings) fit your lifestyle. Apply today and transform your skills into meaningful connections with Oklahoma's growing businesses!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat channels
- Resolve inquiries efficiently while maintaining company service standards
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex issues
- Continuously update product knowledge through training modules
- Contribute to process improvement initiatives
- Meet performance metrics for response time and resolution rate
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong communication and problem-solving abilities
- Proficiency with MS Office and CRM software
- Ability to work independently with minimal supervision
- Flexibility to cover varied shifts (including weekends)
- Reliable transportation to our Oklahoma City hub
- Positive attitude with conflict resolution skills