Job Description
Are you looking for a local job that pays you weekly?
Horizon Solutions is currently hiring Full-Time Customer Service Representatives in Wichita, KS. We pride ourselves on offering a competitive hourly wage, a truly flexible schedule, and the peace of mind that comes with weekly paychecks.
Join our dynamic team where your contributions matter, and you can build a stable career without the wait. We are looking for motivated individuals who are ready to deliver exceptional service to our local and national clients.
Why Join Us?
- Weekly Pay: Get paid every week for your hard work.
- Flexible Hours: Choose shifts that fit your lifestyle, including day and evening options.
- Full-Time Benefits: Comprehensive health, dental, and vision insurance.
- Career Growth: Clear pathways for advancement within the company.
Don't miss this opportunity to work locally in Wichita while enjoying the stability of a full-time role.
Responsibilities
- Handle Inquiries: Professionally respond to customer calls, emails, and chat inquiries regarding products and services.
- Resolve Issues: Investigate and resolve customer complaints or issues efficiently to ensure high satisfaction rates.
- Process Orders: Accurately process and manage customer orders, returns, and exchanges.
- Update Records: Maintain and update customer databases with accurate and up-to-date information.
- Team Collaboration: Work closely with team members and supervisors to meet daily and weekly performance targets.
- Provide Information: Educate customers on product features, pricing, and company policies.
Qualifications
- Education: High school diploma or equivalent required.
- Experience: Previous customer service experience is a plus but not mandatory; we provide paid training.
- Communication: Excellent verbal and written communication skills.
- Availability: Ability to work flexible hours, including weekends and holidays, as needed.
- Technical Skills: Basic computer proficiency and typing skills.
- Attitude: Positive attitude, patient demeanor, and a strong desire to help others.