Job Description
Join El Paso Community Services as an Hourly Customer Service Associate and become a vital part of our local community impact team! We're seeking dedicated individuals to deliver exceptional service while supporting our mission to strengthen neighborhoods across El Paso. Enjoy competitive hourly wages, flexible scheduling, and a supportive work environment where your contributions directly benefit our community. No experience necessary – we provide comprehensive training to help you succeed. Apply today and build a rewarding career right here in El Paso!
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions
- Process transactions accurately using point-of-sale systems
- Assist clients with program enrollment and resource navigation
- Maintain organized records of client interactions and services provided
- Collaborate with team members to resolve service issues efficiently
- Support community outreach events and local initiatives
- Adhere to all organizational policies and confidentiality guidelines
Qualifications
- High school diploma or equivalent (GED)
- Strong communication skills in English and Spanish (bilingual preferred)
- Basic computer proficiency with willingness to learn new systems
- Ability to work flexible hours including weekends
- Valid Texas driver's license (if local travel required)
- Positive attitude and commitment to community service
- Ability to stand for extended periods (if applicable to role)
- Pass background check and drug screening