Job Description
Join Baltimore Community Services as an Hourly Customer Service Representative and start working immediately with flexible hours! We're seeking energetic individuals to deliver exceptional service while maintaining a healthy work-life balance. Perfect for students, parents, or anyone seeking flexible scheduling. Enjoy competitive pay, comprehensive training, and a supportive team environment. No experience necessary – we provide all the tools you need to succeed!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person
- Process transactions and maintain accurate records
- Resolve customer issues with empathy and efficiency
- Collaborate with team members to ensure smooth operations
- Adhere to company policies and service standards
- Assist with daily administrative tasks as needed
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work flexible hours (days, evenings, weekends)
- Basic computer proficiency
- Customer service mindset and problem-solving abilities
- Reliable transportation to our downtown location
- Ability to stand for extended periods