Job Description
Are you ready to jumpstart your career with immediate hire opportunities?
Apex Workforce Solutions is currently seeking dedicated professionals to fill multiple hourly jobs in the San Jose, CA - Illinois area. We specialize in connecting talent with top-tier clients who value reliability, speed, and skill.
Whether you are seeking flexible part-time shifts or a rewarding contract position, we have immediate openings ready for your application. Join a team that prioritizes your growth and offers competitive pay.
Responsibilities
- Provide exceptional technical support and troubleshooting for hardware and software issues.
- Manage and process customer inquiries efficiently via phone, email, and chat channels.
- Perform accurate data entry and maintain up-to-date client records.
- Collaborate with team leads to resolve complex technical challenges.
- Conduct quality assurance checks on daily deliverables and reports.
- Assist in the onboarding and training of new staff members.
Qualifications
- High school diploma or equivalent required; Associate's degree in IT or related field preferred.
- Proven experience in customer service or technical support roles.
- Strong problem-solving skills with the ability to work under tight deadlines.
- Excellent verbal and written communication skills.
- Ability to work flexible hours, including weekends and holidays as needed.
- Proficiency with Microsoft Office Suite and basic CRM software.