Job Description
Join a dynamic team in Denver, CO, and start your career today with an immediate opening!
Apex Digital Solutions is seeking a skilled IT Help Desk Technician to provide top-tier technical support. In this role, you will be the first point of contact for our employees, ensuring seamless technology operations.
Why Join Us?
- Immediate Start: We are hiring for immediate start dates.
- Competitive Pay: $18 - $26/hour based on experience.
- Growth Opportunities: Clear path to senior IT roles.
Job Overview
We are looking for a proactive problem solver who thrives in a fast-paced environment. As an IT Help Desk Technician, you will support a diverse range of hardware and software issues while delivering exceptional customer service.
Responsibilities
- Provide first-level technical support via phone and ticketing system.
- Diagnose and resolve hardware and software issues for end-users.
- Manage password resets and account access requests efficiently.
- Assist in the deployment of new hardware and software updates.
- Document all technical interactions and resolutions accurately.
- Maintain a clean and organized IT workspace.
Qualifications
- High school diploma or GED required.
- 1+ years of experience in IT support or help desk.
- Strong knowledge of Windows and Office Suite.
- Excellent customer service and communication skills.
- Ability to troubleshoot basic network connectivity issues.
- Willingness to work on-site in Denver, CO.