Job Description
We are seeking a highly skilled IT Support Specialist to join our growing team in Virginia Beach, VA. We have immediate openings for driven professionals who excel in a fast-paced environment. This is a fantastic opportunity to work with cutting-edge technology while enjoying a competitive hourly rate.
Why Apply?
- Competitive hourly pay ($20 - $35/hr).
- Immediate start available.
- Flexible work environment with a focus on employee growth.
- Opportunity for long-term contract extension.
If you are a technical problem solver ready to make an impact, apply today.
Responsibilities
- Provide Tier 1 and Tier 2 technical support to end-users via phone, email, and in-person troubleshooting.
- Install, configure, and maintain hardware, peripherals, and software applications.
- Manage user accounts, permissions, and security access within Active Directory.
- Monitor network performance and resolve connectivity issues to ensure business continuity.
- Document technical issues, resolutions, and standard operating procedures in the helpdesk ticketing system.
- Collaborate with senior engineers to implement technical solutions and upgrades.
Qualifications
- High School Diploma or GED required; Associate degree in Information Technology or related field preferred.
- Minimum of 1-2 years of experience in IT support or a helpdesk environment.
- Strong proficiency in Microsoft Windows and Office 365 Suite.
- Familiarity with Linux operating systems and basic scripting (PowerShell/Batch) is a plus.
- Excellent verbal and written communication skills with a customer-first mindset.
- Ability to work independently and manage multiple priorities in a high-volume setting.