Job Description
Join Apex Technical Staffing and secure your future with Immediate Openings offering Weekly Pay in the heart of Chicago, IL. We are currently seeking a detail-oriented IT Support Specialist to deliver top-tier technical assistance to our diverse client base.
In this role, you will be the first point of contact for technical issues, ensuring minimal downtime and maximum productivity. We offer competitive rates, a supportive work environment, and the peace of mind of being paid every week.
Responsibilities
- Provide expert technical support for hardware, software, and network issues via phone and remote access.
- Configure and maintain end-user devices including laptops, printers, and mobile phones.
- Diagnose and resolve complex technical problems with speed and accuracy.
- Maintain accurate documentation of all IT incidents and resolutions in our ticketing system.
- Collaborate with the infrastructure team to implement security patches and updates.
Qualifications
- Associate degree in Computer Science, IT, or equivalent professional experience.
- CompTIA A+ or Network+ certification preferred.
- Minimum of 2 years of experience in IT Help Desk or Technical Support.
- Strong understanding of Windows and macOS operating systems.
- Excellent communication skills and the ability to explain technical concepts to non-technical users.