Job Description
Join FlexiWork Solutions and enjoy the freedom of part-time work with weekly paychecks! We're seeking energetic Customer Service Specialists in Houston to deliver exceptional support to our clients. This role offers flexible scheduling, competitive hourly rates, and immediate payment processing every Friday. Perfect for students, parents, or anyone seeking work-life balance. No weekends required!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Update customer records in CRM systems
- Collaborate with team to improve service protocols
- Meet daily performance metrics for response time
- Train on new products and services quarterly
- Uphold company standards for professionalism
Qualifications
- High school diploma or equivalent
- 6+ months customer service experience
- Strong typing skills (40+ WPM)
- Proficiency with Microsoft Office Suite
- Excellent communication and problem-solving skills
- Ability to work evenings (3-9 PM)
- Reliable transportation to downtown Houston
- Basic knowledge of Salesforce preferred