Job Description
Are you looking for a flexible and rewarding **hourly opportunity** in the heart of **Portland, Oregon**? TechHorizon Solutions is seeking a motivated **Part-Time IT Support Specialist** to join our dynamic team. We offer a competitive pay structure, a supportive work environment, and the chance to work with cutting-edge technology.
Why Join Us?
- Flexible **part-time schedule** (20-25 hours per week).
- Competitive **hourly wage** with weekly paychecks.
- Opportunity to gain experience in a fast-paced tech environment.
- Career growth potential within the organization.
If you have a knack for troubleshooting and a passion for helping others, we want to hear from you!
Responsibilities
- Provide exceptional Tier 1 technical support to employees via phone, email, and in-person.
- Diagnose and resolve hardware, software, and network connectivity issues efficiently.
- Assist with the setup, configuration, and maintenance of company devices and peripherals.
- Maintain accurate and up-to-date records of all support tickets and resolutions.
- Collaborate with the senior engineering team to implement technical solutions.
- Ensure a clean and organized workspace for team members.
Qualifications
- High school diploma or GED is required.
- Previous experience in IT support, helpdesk, or technical customer service is a plus.
- Familiarity with Windows and macOS operating systems.
- Basic knowledge of networking concepts (TCP/IP, DNS) and hardware troubleshooting.
- Strong problem-solving skills and the ability to explain complex technical concepts simply.
- Available to work a flexible schedule, including evenings.