Job Description
We are currently seeking a highly motivated Hourly IT Support Specialist to join our dynamic team in New York. This is an urgent hiring opportunity for a skilled professional ready to make an immediate impact. You will play a critical role in maintaining our IT infrastructure and ensuring our employees have the technical support they need to succeed.
Why Join Us?
• Competitive hourly pay.
• Immediate start available.
• Collaborative and modern work environment.
Responsibilities
- Provide first-level technical support and troubleshooting for hardware, software, and network issues.
- Diagnose and resolve computer problems, including operating systems and peripherals.
- Install, configure, and maintain computer systems and office equipment.
- Assist with software deployment, updates, and patch management.
- Document technical issues, resolutions, and customer interactions in the ticketing system.
- Collaborate with the IT team to improve system performance and user experience.
Qualifications
- High school diploma or equivalent; Associate degree in IT or related field preferred.
- Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional are a strong plus.
- Strong troubleshooting skills for Windows and macOS operating systems.
- Excellent communication and customer service skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.