Job Description
Join FlexiPay Solutions and enjoy the freedom of weekly pay with fully flexible hours! We're seeking motivated Customer Service Associates to join our dynamic team in Atlanta, GA. Whether you're balancing school, family, or other commitments, our adaptable scheduling ensures you work when it suits you best. Earn competitive wages while delivering exceptional service to our diverse clientele. Immediate openings available with no weekends required!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing and service issues with empathy and efficiency
- Update customer records in CRM systems with accuracy
- Meet performance metrics for call quality and resolution time
- Collaborate with team members to improve service processes
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently with minimal supervision
- Basic computer proficiency with MS Office Suite
- Flexible availability during weekdays (9 AM - 6 PM)